Retain Your Most Valuable Customers Using AI to Power Customer Retention
Identify Customer Churn Risk Before They Leave
- Identifies customers in danger of churn 12 weeks in advance
- Maps customer growth trends
- Discovers the most valuable customers to help them grow
Why Is Managing Churn Important?
- Harvard Business Review reports that a 5% increase in customer retention results in more than a 25% increase in profit
- It costs 5x as much to attract a new customer than to keep an existing one
- A 2% increase in customer retention is the same as decreasing cost by 10%.